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Customer Care Intern in an Innovative Research and Development Company

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First Excelsia Professional Services Limited – Our client, an innovative research and development company with trendsetting products in the education and health sector, is recruiting to fill the position below:

 

 

Job Title: Customer Care Intern

Location: Lagos
Employment Type: Internship
Industry: Tech

Job Summary

  • The suitable candidate would learn the essential processes of quality customer service and swift customer engagement and be exposed to creative things in the industry.
  • This is a learning experience with a team of passionate and energetic people who would make learning fun and interesting while working.

Job Description

  • Resolve product or service problems by clarifying client/customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution.
  • Prepare product or service reports by collecting and analysing client/customer information.
  • Contribute to team effort by accomplishing related results.
  • Provide support for efficient customer service processes
  • Carry out other tasks (s) as assigned

Person Specification

  • B.Sc / HND in Business Administration or a similar field.
  • Good communication and interpersonal skills.
  • Time management skills.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Customer Care Intern” as the subject of the email.

 

Application Deadline 25th April, 2022.


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