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Customer Care Personnel at De Tastee Fried Chicken

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De Tastee Group is a leading quick-service restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are produced under a very stringent hygienic environment with our branches located strategically with a beautiful ambience for family and friends. Our event halls come with ultra-modern and vintage interior finishing to give guests a memorable experience. De Tastee Group operates in these 5 units to cater for different customer experiences.

We are recruiting to fill the position below:

 

Job Title: Customer Care Personnel

Location: Festac / Apapa / Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Maintain a positive empathetic, and professional attitude towards customers at all times
  • Acknowledging and resolving customer complaints
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotes
  • Follow communication procedures, guidelines, and policies.
  • Greet customers warmly
  • Processing orders, request and keeping records of customers transaction, comments and complaints
  • Identify and assess customers’ needs to achieve satisfaction and provide professional customer support
  • Responding promptly to customers

Job Requirements

  • Minimum of an OND with 1- 3 years’ work experience
  • Proven customer support experience
  • Customer orientation and ability to adapt/ respond to different types of characters
  • Active listening skill
  • Comfortable working in a fast-paced environment
  • Adaptability and flexibility.
  • Ability to multitask, prioritize and presentation skills
  • Excellent communication skill

Salary

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

 

Application Deadline  15th January, 2022.


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