GText Homes a leading real estate solutions provider, headquartered in Lagos, Nigeria, with offices across Africa, North America, Europe & Asia.
We are recruiting to fill the position below:
Job Title: Customer Fulfillment Officer
Location: Ikeja, Lagos
Employment Type: Full-time
- The Customer Fulfillment Officer will be working with our Sales team in bridging the gap and creating harmonious relationship between our organization and clients.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tool.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Receiving calls and replying mails from customers
- Receive enquiry and find solution to customer complaints
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
- Bachelor’s Degree / HND qualification with 2 – 4 years work experience.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 28th August, 2021.