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Direct Sales Agent at Fedeth Microfinance Bank

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Fedeth Microfinance Bank is a prestigious financial institution offering a broad range of financial services to micro, small and medium sized enterprises and other clients.

We are recruiting to fill the position below:

Job Title: Direct Sales Agent

Location: Abuja

Job Summary

  • Execute all tasks and activities related to the marketing of products/ services to existing and prospective customers within the assigned region and business area.

Key Responsibilities

  • Promote company products by marketing Fedeth’s products and service offerings to current and potential clients within the assigned jurisdiction.
  • Build and maintain client base through aggressive customer relationship building and management.
  • Participate in the recovery action on non-performing loans, including watch listed accounts.
  • Conduct customer surveys and business environmental analysis and generate relevant information for product/ service development.
  • Prepare/ compile agreed periodic activity and performance reports for the attention of the Team Leader, Marketing.
  • Educate customers on the terms and conditions guiding Fedeth’s products and services.
  • Inform customers of the distinguishing features and benefits of Fedeth’s new products and services.
  • Obtain and file supporting documents and customer correspondence required in closing a deal and provide all other administrative support for transactions.
  • Log and resolve customer queries and complaints, escalating to other support units where necessary to ensure effective resolution.
  • Participate in the implementation of effective marketing strategies, programmes and activities aimed at meeting customer needs, enhance asset creation and relationship management.

Requirements

  • Candidates should possess an HND / Bachelor’s Degree with 1 – 4 years work experience.

Technical Skills:

  • Good knowledge and understanding of the dynamics of marketing models.
  • Possession of in-depth knowledge of customer acquisition/ retention strategies
  • Good knowledge of the Nigerian Financial Services Industry with emphasis on the mortgage, real estate financing and retail/small business banking sub-sectors
  • In-depth knowledge and understanding of the principles of marketing – advertising, brand management, market/sector targeting, product development etc.
  • Expert knowledge of Fedeth’s products and services.

Soft Skills:

  • Excellent communication (written and oral), interpersonal and negotiation skills
  • High level of drive and resilience in achieving set goals/ targets.
  • Good appreciation and working knowledge of MS Office tools
  • High sense of responsibility, accountability and dependability

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  31st March, 2022.


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