We seek applications from qualified and suitable candidates for the position below:
Job Title: Branch Manager
- We are looking for a Branch Manager from a growing offline and online hospitality brand that specializes in family/personal travel packages and corporate Travels.
- Establish Executive level, long term customer relationship for future cross – sell and up – sell opportunities/other services required. Eg. Hotels, pick up, travel packages,Local Transport, Visa, insurance, etc.
- Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service
- Provide daily sales Report
- Provide daily customer feedback form,
- Provide weekly Report.
- Prospecting, qualifying, developing and closing sales opportunities within a defined territory, especially Abuja and the North.
- Evaluating, Booking, Ticketing, Refunds, etc.
- Forecasting and tracking of sales opportunities.
- Achieving sales targets.
- Understanding industry trends, product capabilities and customer requirements.
- Oversees Partner Relation with Airlines, Hotels, car rental partners, Tourism partners, etc. in terms of deals, promos, discounts, etc
- Outstanding passion for customer service and hospitality
- Proven experience leading teams and managing operations
- Must have International Passport and also passion for Travels
- IATA Certification would be an added advantage.
- Minimum of B.Sc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
- Ten years of Sales and Operations experience in the Airline and Hospitality industry is critical.
- Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
- Experience in Sales and Marketing, and closing deals.
Very attractive and negotiable
Application Deadline 14th September, 2018.
Note: Please adhere strictly to the Job Description (JD) requirements.CVs without the required hospitality experience will be discarded.