Job Openings at Cycle Lending Company Limited

Cycle Lending Company Limited – We offer quick access to short-term loans to both the banked and unbanked with low interest rates, easy-to-use mobile App, fast loan disbursement, flexible repayment plans and built-in customer support.

We are recruiting to fill the position below:

 

 

Job Title: Graduate Customer Service Representative (English, Pidgin & any other Nigerian Dialect)

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Escalating issues via appropriate channels
  • Detailed about products/services
  • Resolving complaints using tools/techniques
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Qualifications: NCE, HND & Bachelors Degree
  • 0 – 2 years experience as a customer care agent
  • Ability to stay calm and professional regardless of clients’ unpleasant utterances
  • Must be articulate and fluent in English, Pidgin and any other Nigerian dialect
  • Must be a convincing personality
  • Candidate must be available for immediate resumption
  • Candidate must live around Ikeja, Ojodu, Ojota, Oshodi, Ogba and environs.

Remuneration
Basic Salary + Performance Bonus.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Credit Review Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Evaluate customers’ loan applications in line with the company’s credit policy.
  • Approve/Reject Loan applications based on applicant’s Credit status
  • Identify critical risks in credit request and provide advisory on how requests can be restructured in line with the bank’s risk appetite.
  • Knowledgeable in Soft and Personal Loans
  • Create innovative credit evaluation processes and systems.
  • Evaluate clients for credit worthiness based on internal risk models & frameworks
  • Detect fraudulent applications, and unreliable applicants.
  • Continuously ensure alignment/compliance to the credit risk management framework.
  • Continuously analyze and recommend improvement on credit risk management framework, processes and systems.

Basic Requirements

  • Minimum of an OND / NCE / Bachelors Degree in related field.
  • Minimum of 1 – 2 years experience as a Credit Review officer or other related role
  • Must be computer literate and IT savvy.
  • Must be Analytical and logical in reasoning
  • Must be Attentive and meticulous
  • Must be available for immediate resumption.

Remuneration

  • Basic Salary + Performance Bonus.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Debt / Loan Collector

Location: Lagos
Employment Type: Full-time

Qualifications

  • Minimum of OND.
  • Should have 1 year loan collection experience.
  • Willing to resume immediately.

Salary
N60,000 – N80,000 monthly (Basic Salary + Performance Bonus)
 

Interested and qualified candidates should:Click here to apply

 

Application Deadline 21st May, 2021.

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