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Operation / Quality Control Personnel at Smart Partners Consulting Limited

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Smart Partners Consulting Limited (SPCL) – Our client in the Hospitality industry is recruiting suitable candidates to fill the position below:

 

 

Job Title: Operation / Quality Control Personnel (Hospitality)

Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

  • Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
  • Keeping accurate documentation and performing statistical analysis.
  • Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments.
  • Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
  • Be on available to resolve any urgent problems.
  • Responsible for the overall management of the operation of the hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
  • Monitor the purchase of each department.
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand with the F & B Manager & Chef.
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.

Job Requirements

  • Degree in Business Management or any other related field
  • Minimum of 8 years proven experience
  • Strong attention to detail, observation, organizational, and leadership skills.
  • In-depth knowledge of quality control procedures and legal standards.
  • Excellent communication and listening skills.
  • Good technical and IT skills.
  • Previous experience in production or hospitality.
  • Experience in business administration may be advantageous.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the e-mail


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