Jobs In Nigeria

Operations Officer in a Credit Guarantee Company


Deloitte Nigeria – Our client, a Credit Guarantee Company, is recruiting to fill the position below:



Job Title: Operations Officer

Location: Lagos, Nigeria
Job Type: Full time


  • The desired candidate will work closely with the Head of Operations to drive business volumes from respective PFIs.
  • As one of the core mandates of the organization is to de-risk MSME lending, she/he shall collaborate with PFIs to improve access to finance for MSMEs as banks and MFIs provide more and better products and services to these enterprises.
  • This includes but is not limited to transaction origination, monitoring of guarantee portfolio, claims process management, and driving of new business volumes. The candidate will take on a variety of strategic responsibilities helping to shape operations.

The scope of work covers the following specific areas:

  • Review the presentations of guarantee lines ensuring that all the information necessary for the decision-making is well captured in the proposal.
  • Evaluate and conduct periodic monitoring of PFI lending activities and portfolio placed under guarantee to ensure strict compliance with internal and cooperation guidelines.
  • She/he would ensure that adequate portfolio management objectives and deadlines are met and have knowledge of internal operations standards and procedures.
  • Proactively assist in resolving issues in the management of respective portfolios and escalate when necessary to ensure quick resolution.
  • Maintain due process and ensure accurate verification of data in compliance with internal guidelines to ensure prompt claims payment.
  • Generate revenue by sourcing for clients
  • Act as a focal person and responsible for the front-to-end in the guarantee application process of respective PFIs by performing an independent, forward-looking appraisal of current and prospective clients in compliance with the guarantee operations manual.
  • To collaborate and ensure an in-depth understanding of PFIs lending portfolio placed under guarantee through regular value-adding interaction in order to effectively meet the needs of the respective PFIs.


  • Post-graduate qualification in Business, Finance, Economics, or related fields.
  • Candidate must have at least 6 years of experience relating to guarantee operations and/or banking pertaining to lending to the MSME sector.
  • Experience in a fast-growing, challenging business environment
  • The Operations Officer must be someone who demonstrates the ability to develop/grow a business in terms of sourcing for clients and managing client relationships.
  • A background in banking, insurance, or trade finance is essential.
  • Extensive experience with commercial banking in MSME lending, credit appraisal, and evaluation, financial analysis, revenue management, financial modeling & forecasting, compliance & regulatory issues, and administration functions.



How to Apply
Interested and qualified candidates should:
Click here to apply

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