Sales and Service Assurance Officer in an Information Security Services and Solutions Company

Ralds & Agate – Our client, a provider of Information security services and solutions, is recruiting to fill the position below:

 

 

Job Title: Sales and Service Assurance Officer

Location: Lagos
Employment Type: Full-time

Job Description
The ideal candidate will be responsible for:

  • Developing & maintaining both new & old business/sales opportunities to boost the company’s revenue & profitability. and
  • Ensuring customer experience & outcomes are top-notch and achieved.

The Profile

  • First degree in Computer Science, Social Science, or any related field. (M.Sc. is an added advantage)
  • Minimum of 5 years’ experience handling the Sales, Customer Experience/Service, Relationship Management functions of a reputable service-oriented company (prior experience working with a company in the IT industry will be an added advantage).
  • Prior experience preparing business proposals, presentations & documents.
  • Must Possess good stakeholder & relationship management skills in order to meet or possibly exceed customer expectation thus enhancing their experiences.
  • Demonstrated ability developing, implementing and managing SLAs for assigned services and ensure delivery of service to agreed levels.
  • Proven track record handling all daily service management or performance issues for customers and ensuring the company’s services meet the customers’ goals.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline  7th April, 2021.

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